Before i start Distant World universe, i can playback any video on youtube or another site without any problems but as soon as i start the game, then all video playback on youtube and any other site suddenly becomes faster than normal. Post the DW_CrashDump.txt to the Distant Worlds Support Forums at Double Click "Distant Worlds" Double Click "1.9.5.0". In the address bar type %appdata% and press enter Double Click "Code Force Limited". Windows 8 and 8.1 Open a explorer window. Type %appdata% and press enter(or return). If you continue to have probles continue to step 8. If it asks you to restart your system please do so. Locate the file named "xnafx40_redist.msi" and run the exe. Locate the file named "DXSETUP.exe" and run the exe. Locate the file named "dotNetFx40_Full_x86_圆4.exe" and run the exe. ![]() ![]() Locate the file named "dotnetfx35.exe" and run the exe. This path may be different based on the instilation path you chose during instilation. This is most commonly located at C:\Matrix Games\ Distant Worlds Universe\Redist. If you are running Windows XP and your Distant Worlds is crashing please follow these steps to troubleshoot and remedy the problem. A tutorial on how to do this can be found below: Please check that you have Microsoft User Account Control disabled, then reinstall and run the game. Install and run the game with your Internet Security package software (Anti-Virus) temporarily disabled.ġ4. You can see a tutorial of how to use msconfig below:ġ3. If the issue is resolved, then you can re-enable each program until you find the interfering program. Please run msconfig and disable all background programs and then run the game. The cleanup tool can be found at the below link:ġ2. NET Framework 4.0 (using the file downloaded in the previous step). NET Framework cleanup tool and choose to remove. If uninstall still fails from Add/Remove Programs, download the. NET Framework 4.0 from the link below:ġ1. If the repair tool does not help, then go to the Add/Remove Programs control panel and attempt to uninstall. You can download the tool from the below link:ġ0. NET Framework Repair Tool to see if it can find and fix any issues with the. If a repair does not help, then try to download and run the. Go to the Control Panel then Programs and Features and attempt to repair. (Steps 8-11 are also described in this guide: ).Ĩ. This can be found in:Ĭ:\Program Files (x86)\Steam\SteamApps\common\Distant Worlds Universe\redist\xnafx40_redist.msi This can be found in:Ĭ:\Program Files (x86)\Steam\SteamApps\common\Distant Worlds Universe\redist\DxSetup.exeħ. Please ensure that no game files have been quarantined by your Internet Security package software (Anti-Virus).Ħ. If "Windows Management Instrumentation" does not exist in the services list then you will need to enable it in Windows.ĥ. ![]() You can use the tool at this link to fix it: If the game still will not start and you receive the same error, then you may have a broken installation of WMI. If this is present in the list but not started, please click the "Start" link to the left of the services list. In the list of services you should look for one named "Windows Management Instrumentation". To check this open:Ĭontrol Panel >Administrative Tools > Services. Please also check that Windows Management Instrumentation Service is running. You can check these at: Control Panel > Programs and Features > Windows Features > Internet Explorer 11Ĥ. Please ensure that you have Internet Explorer installed and enabled. You can check these at:Ĭontrol Panel > Programs and Features > Windows Features > Media Features > Windows Media Playerģ. Please ensure that you have Windows Media Player installed and enabled. Please update your video and sound drivers.Ģ. Should you try each of these and you still have issues, please contact us at or open a thread in the official Distant Worlds forum at ġ. After each step, please run the game and check if the issue persists. If you are experiencing issues running Distant Worlds Universe, please follow the steps below. However, if you run into issues these are the first steps to follow. In general, we find DW to be stable and trouble-free on the vast majority of systems.
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